When was the last time you felt angry—or some variation on that feeling, such as irritated, frustrated, impatient, agitated, or simply annoyed? We have to deal with these feelings more often than we want. Many do so in a way that divides rather than connects.
This course shows how empathy can help us express our needs and deal with frustration productively.
Expected outcomes
Take the risk of sharing
Deal with your frustrations effectively
Improved communication with colleagues
Developed by
Available languages
- English
- French
- Brazilian Portuguese
- German
- Italian
- Spanish
- Simplified Chinese
- Dutch
- Turkish