You can rely on our experts to help you:
- Build and facilitate industry-leading training programs powered by the most effective pedagogy for professional upskilling
- Manage quick deployment, including integration with your systems
- Bring a human touch to your programs with facilitation specialists
- Increase awareness and engagement through creative and attention-grabbing learner marketing
- Develop your own skills as an L&D professional and gain a better understanding of best practices
- Audit your catalogue and support the definition and execution of a better governance process
We know that learning is no longer a separate project from the rest of your business. Our teams are trained to work with you and understand more than just expected learning results. We make sure to understand your context and focus on business outcomes. With our experts, solidify your place as the strategic partner your organization needs.
Resting on a research-based approach to the design and improvement of training initiatives, your programs will not only be great at launch, but they will keep getting better over time!
No one says it better than our clients and partners
“The project was executed smoothly and efficiently, and completed within a tight schedule. The responsiveness and information provided were both excellent.”
“Thanks so much for all your hard work, creative problem solving and great counsel over the past few months.”
Discover our services
Learning Design
Create engaging and effective courses & programs tailored to your specific objectives and delivered through methods that best suit your learners’ needs (self-paced learning, facilitated learning). Apply learning sciences (neuroscience and psychological theories) and instructional design best practices. Foster engagement, knowledge retention and skill application.
Our Learning Designers can get your programs to the next level by curating learning resources from our Library to align with your project, competency framework, values, and strategic topics.
Learner Marketing
Create a dynamic and attention-grabbing learning environment with compelling communication & stories. Boost your learners’ motivation and get them engaged with your programs, their peers, and their managers. Promote your learning initiatives online and offline to all your target audiences to ensure loyalty and long-term success.
Our experts achieve these goals by:
- Helping learners to understand the value proposition of a training by crafting a clear message and tagline,
- Improving the learner interfaces with appropriate branding, UX, and UI,
- Developing a 360° communication strategy,
- Creating a range of impactful communication materials (reusable email templates, visual assets, motion design video) including customized copywriting,
- Designing fun & gamified online challenges, focused on creative and story-driven experiences,
- Gathering and analyzing learner feedback through surveys for continuous improvement,
Facilitation
Encourage your learners to practice the skills they learned in a safe and encouraging environment.
Create lasting impact by combining theory with practical application. At the heart of our approach is blended learning, where learners access theory online at their own pace, fitting into their work schedule, and then apply that knowledge in facilitated live sessions, following a flipped classroom model.
When creating programs, we encourage continuous development. This includes ongoing online engagement, micro-learning, and additional learning modules that help learners keep growing beyond the initial program. Our facilitation experts encourage peer interaction and provide both online and offline opportunities for learners to reflect and connect.
This creates a vibrant learning environment that supports long-term growth. Our approach ensures that learning is flexible, scalable, and seamlessly integrated into the flow of work, with consistent follow-up and support through both digital and traditional channels.
Integration
We apply our deep technological expertise to simplify your complex learning environment which combines multiple platforms, HRIS systems and content libraries from external providers.
Through our integration capabilities, we offer you an end-to-end solution, for relevant distribution and creation of upskilling programs within your ecosystem.
By understanding your digital ecosystem and looking at your end users’ journey, our Integration Consultants deliver integration services that ensure your learners benefit from a seamless environment, impactful learning experiences, for better outcomes.
Powerful integrations: leverage our connectors and APIs
Offer your learners the best learning experience in your ecosystem
Data & Analytics
Leverage your data to prove the power of learning and make informed decisions. On top of our self-service reports, pre-built and directly available in the CrossKnowledge Learning Suite, we can support you with a range of data solutions.
You need to combine your learning data with business indicators?
We can put in place an automated extract of raw data from our systems directly to you. This data can then be analyzed and made into powerful reports and visualizations using your business intelligence tools.
Learning Analytics and Reporting
Prove the power of learning with compelling visualizations and in-depth reports
You want specific data points, or help taking your data game to the next level?
Combine power and convenience with Data as a Service! Call on our experts who will work with you to provide exactly the data you need, when you need it. With a broad range of reports, covering your specific use cases, leverage our built-in visualizations and insights to monitor your platform’s usage by both learners and administrators, and make the right decisions.
Deployment
Get assistance in understanding and improving your governance, processes, catalog, and achieve the full potential of your learning experience. Externalize the configuration of your training initiatives to free space in your mind and agenda for what really matters.
With our experience and methodologies, we can perform any action needed to help you meet your deadlines and objectives. We provide you with advice, best practices and inspiration based on your specific need (instructional design, learner engagement, platform usage and optimization). We build with you a custom action plan.
We are here to make sure your projects are built to last. And by going through rigorous validation processes, our experts prevent and limit the impact of errors on your learners, especially in complex setups.
Empowerment
Learn how to get your initiatives to new heights with our CK Academy, empowerment workshops, and programs on learning design, learner marketing, technology, and practical application.
Increase your administrators’ autonomy
We support you in your adoption of our solutions and make sure you become autonomous on the actions you need to perform.
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Deploy better and faster
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We share with you best practices and practical recommendations on how to best manage your learning platform.
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Harmonize practices across your administrators
In global organizations, you often have to juggle with many teams. We help you maintain consistent communication and standardized processes between all of them.
Client Care
The mission of the Client Care team is to support and serve our customers and partners to ensure continuity of service, so that you get the maximal value of CrossKnowledge’s digital learning solutions.
They will act as the bridge between you, our teams, and our technology when things don’t work quite as expected, making sure you never feel helpless.
They handle support cases, but thanks to their deep understanding of your daily operations, they also participate in the further evolution of our technology, by providing feedback on new developments, by participating in end user testing, and by documenting this in our user guide.